Privacy Policy
Last updated: 13 March 2026
Jessica By Bee operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Jessica By Bee is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall take precedence regarding the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood how your information will be collected, used, and disclosed as described herein.
Personal Information We Collect or Process
“Personal information” refers to information that identifies or can reasonably be linked to you or another individual. It does not include data collected anonymously or de-identified. Depending on your interactions with the Services, your location, and applicable law, we may collect the following types of personal information, including inferences drawn from it:
- Contact details: name, address, billing address, delivery address, phone number, and email address
- Financial information: credit/debit card and account numbers, payment information, transaction details, and payment confirmations
- Account information: username, password, security questions, preferences, and settings
- Transaction information: items viewed, added to your basket or wishlist, purchased, returned, exchanged, or cancelled, including past transactions
- Communications: information you provide in customer support or other correspondence
- Device information: device, browser, or network connection data, IP address, and other unique identifiers
- Usage information: how and when you interact with or navigate the Services
Sources of Personal Information
We may collect personal information from:
- Directly from you: when you create an account, communicate with us, or otherwise provide personal data
- Automatically: via your device, our products or services, our website, cookies, and similar technologies
- From service providers: engaged to enable technology or process information on our behalf
- From partners or third parties
How We Use Your Personal Information
Depending on your interactions, we may use personal information to:
- Provide, personalise, and improve Services: fulfil orders, process payments, manage accounts, arrange shipping, facilitate returns/exchanges, enable product reviews, and offer a tailored shopping experience
- Marketing and advertising: send promotional communications by email, text, or post, and display targeted online advertisements
- Security and fraud prevention: authenticate accounts, provide secure payments, detect and prevent fraudulent or malicious activity, and protect public safety
- Communications: provide customer support and maintain our business relationship with you
- Legal reasons: comply with law, respond to legal requests, enforce policies, or participate in legal proceedings
How We Disclose Personal Information
In certain circumstances, we may share your information with third parties for legitimate purposes, including:
- Shopify, vendors, and service providers (e.g., IT management, payment processing, data analytics, cloud storage, fulfilment)
- Business and marketing partners to provide personalised marketing, consistent with privacy laws
- Affiliates or within our corporate group
- In connection with business transactions (e.g., mergers, bankruptcy) or to enforce policies and protect our rights
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may process data outside your country of residence, in compliance with applicable law. To learn more, you may review the Shopify Privacy Policy.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of these sites. Please review their privacy policies before providing personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals below the age of majority in your jurisdiction. Parents or guardians may request deletion of their child’s information by contacting us.
Security and Retention
No security system is completely impenetrable; we cannot guarantee perfect security. Retention of personal information depends on factors such as maintaining your account, legal obligations, dispute resolution, and enforcement of policies.
Your Rights and Choices
Depending on your location, you may have rights including:
- Access: request access to your personal information
- Deletion: request deletion of personal information
- Correction: request correction of inaccurate information
- Portability: receive or transfer your personal information in certain circumstances
- Opt-out of targeted advertising: depending on location, opt-out of “sale” or sharing for targeted advertising purposes
You may manage communication preferences, including promotional emails, via the unsubscribe option. Non-promotional emails, such as order confirmations, will still be sent.
For information on Shopify data processing, visit Shopify Privacy Portal.
We will not discriminate against you for exercising your rights. Verification of identity may be required.
Complaints
If you have concerns regarding our processing of personal data, you may contact us or your local data protection authority.
International Transfers
Personal information may be transferred and processed outside your country of residence, including outside the EEA or the UK. Transfers will rely on recognised mechanisms such as the EU Standard Contractual Clauses or equivalent UK arrangements.
Changes to This Privacy Policy
We may update this policy to reflect operational, legal, or regulatory changes. Updates will be posted on this website, and the “Last updated” date revised.
SMS Communications
By providing your phone number and opting into SMS messages, you consent to receive text messages regarding promotions, cart reminders, order updates, and other notifications. Message frequency may vary. Consent is not required to make a purchase. Standard message and data rates may apply.
We only share your SMS information with service providers necessary to deliver messages. Opt-out at any time by replying STOP, or contact us at support@jessicabybee.com.